Meet HG Teams
HG HQ Teams
Here is an area totally dedicated to our HG HQ team members and the departments that they work under. Everyone has been listed with a photograph and a role description which details how they support the practices and how you can contact them. If you would just like to see a departmental contact list, then please click on the link below
The Executive team is our engine room at HG, which ensures that the rest of HGHQ is running like clockwork to support our practices. Headed up by our leader and CEO – Imran Hakim
Professional Advancement & Governance Team
Our team supports the practices by providing guidance on how we can keep our patients, team members (including our Sharks) safe and legal whilst overseeing clinical advancement and how people can develop in their roles.
The Operations team provide critical services to help practices perform effectively, which includes support with Optix, Practice operational compliance and policies, whilst providing data security services.
We support practices by managing and supporting our infrastructure & systems (including HG email, Office 365, cyber security and internet connectivity). We also work with partners to assist with procurement and installation of IT hardware, facilitate any network cabling requirements, and generally provide IT support when required.
The Finance team provide a number of services to each practice that take away some of the heavy lifting of operating a business, allowing the practice team to focus on areas that improve profitability, such as patient growth and retention.
Property & Facilities Team
Our main goal in the Property & Facilities team is to ensure that our practices make savings in the easiest way possible. We increase the business’ bottom line by finding the best deals from a range of suppliers.
We’re here to support you and your teams with all people related tasks, including helping you to recruit the best talent using our Talent Acquisition Team, we’re hands on with people administration such as creating new employment contracts, we have expert knowledge in employment law and will advise and guide you with any employee relations issues. And also, employee retention is important to us and we would love to help build the skills and knowledge of your team members through the support from Learning & Development and of course, most importantly we have the Payroll team, who ensure our teams get paid every month on time.
Every practice in the group is assigned a practice buddy. It is the practice buddy’s responsibility to look after that practice during the transition period and become the first point of contact for the practice under business as usual.
The Growth Team is the combination of the Digital, Marketing, PR & Production (or AV whatever is preferred) Teams at HG HQ working together to help practices achieve their communication objectives, and can play a vital role in promoting your practice both in a physical sense and online. Our Team works hard to deliver industry leading support to our practices, allowing them to concentrate on delivering the best service to patients.