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For any enquiries regarding Practice Management System please contact our Operations Team.

Operations - Latest Content

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A Direct Debit payment collection date can be changed in Optix.


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After a contact lens check up has been performed a contact lens prescription can be printed...

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How to create and submit eGOS  3 through Optix

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Getting ready for eGOS submissions through Optix, and how to create and submit eGOS 1 vouch...

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Occasionally you may find you need to search for a frame that is not part of the updated ca...

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A user guide for using MySight, the online booking portal for Optix.

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By assigning the products and professional fees to a patient who is on a Direct Debit you c...

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If a Direct Debit can not be collected the scheme becomes Suspended. The suspended scheme w...

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Direct Debits can be set up for patients who would like to pay for their glasses monthly, b...

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A manual receipt can be printed off on to letterheaded paper, written out and given to the ...

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Instructions for adding a Miyosmart dispense into Optix 

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The Operations Documentation is a user manual that will give you an overview of how to use ...

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This is a general set of release notes for the Optix update issued in August 2021.  Th...

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Here is a guidance video covering Optix BI - How to manage Ad hoc transactions

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Here is a guidance video covering Optix BI - How to manage cash debtors

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Here is a guidance video covering Optix BI - How to deal with enhanced service debtors

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Here is a guidance video covering Optix BI - How to deal with NHS debtors

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Here is a guidance video covering Optix BI - How to manage stock through BI

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A guide to the electronic submission of NHS GOS 4 forms 

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This short video shows you how to up change the screen size on your laptop to optimise the ...

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This 2 minute video shows you how to create a record for a new patient.

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This 2 minute video shows you how to discount a dispense using the available discount codes...

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This 5 minute video shows you how to dispense a pair of spectacles in Optix.

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This document shows you how to dispense a spectacle lens using only the product code. Using...

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When a frame is not available in Optix and needs adding on to the catalogue a frame request...

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To prevent having to cancel a clinic, a contact lens check-up sheet can be printed off and ...

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To prevent having to cancel a clinic, a contact lens trial sheet can be printed off and wri...