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Reporting GDPR incidents or post payment verification claims

In the event that a patient, a solicitor and an authorised third party raises a GDPR subject access request, or the NHS raise a post payment verification claim, then this will need to be raised as an incident through the EcoOnline platform.


Here is a detailed overview of the process, so that HGHQ can support the practices directly with each request.  Also listed below are related articles on how to complete each task through the EcoOnline platform or please access the EcoOnline area on HelpHub for more details.

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